Terms of Service

1. Acceptance of Terms

By accessing our website, calling our phone number, or requesting a consultation, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Our Services

HomesWindows.com provides:

• Free in-home consultations for window replacement
• Custom window design and installation services
• Energy efficiency assessments
• Warranty and customer support services
• Financing assistance and payment processing

3. Consultation and Estimates

Free Consultations:

• Consultations are provided at no charge
• No obligation to purchase
• Scheduling subject to availability
• May be rescheduled due to weather or emergency

Estimates and Quotes:

• All estimates are provided in good faith based on initial assessment
• Final pricing may vary based on detailed measurements and specifications
• Estimates are valid for 30 days unless otherwise specified
• Special pricing and promotions have expiration dates

4. Energy Savings Claims

5. Installation Services

Scheduling:

• Installation dates are estimated and subject to change
• Weather conditions may affect scheduling
• We will provide 24-48 hour advance notice of any changes
• Customer must be present or designate an authorized representative

Site Preparation:

• Customer responsible for clearing furniture and valuables from work areas
• We will protect remaining furnishings with drop cloths
• Customer must provide clear access to all installation areas
• Additional charges may apply for excessive prep work

6. Payment Terms

Payment Schedule:

• Deposit required upon contract signing (amount varies by project size)
• Progress payments may be required for large projects
• Final payment due upon completion and customer approval
• All payments subject to applicable taxes

Financing:

• Financing subject to credit approval
• Terms and rates determined by lending partner
• Customer responsible for understanding all financing terms
• Default on financing may affect warranty coverage

7. Warranty and Guarantees

Product Warranty:

• Windows covered by manufacturer warranty (terms vary by product)
• Warranty registration required within 30 days of installation
• Warranty coverage details provided at time of installation
• Some warranty claims may require direct contact with manufacturer

Installation Warranty:

• We warrant our workmanship for a period specified in your contract
• Covers defects in installation, not normal wear and tear
• Customer must report issues promptly
• Warranty may be voided by unauthorized modifications

8. Contact Information